Stop fraud Shift friendly fraud Remove chargebacks One trusted partner for today’s fraud and chargeback challenges
Identify fraudsters on account opening or as the transaction is captured.
Tackling friendly fraud by providing evidence before a chargeback is raised.
The last chance to stop the fraud or chargeback – post transaction, via a near-real time Alert from the issuing banks.
The Benefits
Real time confirmed fraud alerts help our merchants cancel orders before they are fulfilled and stop revenue loss. This quick data can also be used to block fraudulent and problem users & identify other fraudulent users. In addition to recovering revenue, our service helps merchants avoid chargeback fees, acquirer fines and associated operational costs.
By resolving a payment dispute prior to receiving a chargeback, your dispute ratio with acquirers will reduce. This keeps your merchant accounts active and increases your approval rates, resulting in more sales.
The chargeback process is painful for the cardholder too. By accepting and resolving the customer dispute, you’re restoring faith with your customer and protecting your brand.
ChargeForwards is connected to issuing banks globally, as an authorised partner of MasterCard/Ethoca and Visa/Verifi. This means our merchants have global dispute coverage via one partner, one report, one (optional) integration and one invoice – we exist to take chargebacks out of your daily tasks, so that you can focus on growing your business.
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