Matthew Long
CEOTaking over Chargeforwards from Mastercard's Ethoca in 2025, Matt brought over a decade of experience across payments, fraud prevention and chargebacks. His scheme knowledge and collaboration with merchants gave him first-hand insight into the operational challenges caused by disconnected fraud, dispute and compliance processes. Recognising that every merchant operates differently, Matt helped evolve Chargeforwards into a broader risk and workflow platform designed to adapt around each client, connecting fraud prevention, dispute management, onboarding and identity verification into one intelligent workflow.